Customer Service Executive (Fareportal)

Travel Support, Aviation, BPO, Chat Support, Customer Service, Customer Support, Logistic, Work from home
Gurugram, Haryana
July 21, 2022
₹20000 - ₹40000 / month
Full Time
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Job Overview

  • Date Posted
    July 21, 2022
  • Office Address/Job Location
    Gurugram, Haryana
  • Offered Salary
    ₹20000 - ₹40000 / month
  • Expiration date
    --
  • Work Experience
    1 to 2 Years
  • Industry
    Travel / Tourism

Job Description

ROLES AND RESPONSIBILITIES

  • Q-Check/Schedule Change Process
  • Good customer service skills and great enthusiasm for helping customers
  • Must be able to adhere to schedule changes based on department and/or business
  • Must be an energetic self-starter with the ability to work both independently and within a team
  • Excellent time management skills, attention to detail and the ability to multi-task.
  • Regularly maintain a good relationship with our customers.
  • Negotiate any customisations or modifications requested and accommodate to the best level possible.

JOB DETAILS

Company: Fareportal
Website: https://www.fareportal.com/

Post: Customer Service Executive

Location: Gurugram
Working Days: 05 Days
Offs: 02 days (Rotational)
Shift timings: Rotational

PERKS & BENEFITS
Salary: Upto ₹40,000 Monthy (20% hike on the last Salary)
Non-Incentive Process | 10% Variable(of the CTC) paid, biannually.

  • Both Side cabs
  • Free Meals

SELECTION CRITERIA

• Graduate/Undergraduates
• 1+ year International travel (GDS) Exprience
• Candidate must have min 01 years travel GDS in last company
• should not have more than 6 Months employment gap
• Applicant should be vaccinated and must be willing for WFO/WFH.
• Fluent English Language verbal and written skills

INTERVIEW PROCEDURE

R#1 – HR (Telephonic)
R#2 – VnA (Virtual)
R#3 – Ops (Telephonic/Video call)

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