Last updated on Nov 9th 2022

  1. What are the new RBI guidelines?
    As per the new RBI guidelines effective from October 1, 2022, merchants can no longer save customer credit or debit card details. Instead, customers must enter their complete card details for every payment done via the card.

    2. Why am I unable to see some of my previously added cards? 
    All cards for which you have not given consent to save as per new RBI guidelines before September 30, 2022, will be removed from https://www.projectxplacements.com/

    3. How do I provide my consent to save the card? 
    When you add a new card or select a saved card to make a purchase, you will see a checkbox requesting you to provide your consent. Simply select the checkbox and continue with your payment on that card. Your consent will be successfully captured once the payment is complete.

    4. Why do Project X Placements need my consent to save the card? 
    Your consent allows https://www.projectxplacements.com/ to tokenize (encrypt) and save your card as per new RBI guidelines. This means that https://www.projectxplacements.com/ will ask your card network or issuing bank to encrypt your card details with additional authentication. https://www.projectxplacements.com/ will receive the encrypted details which will be saved and used for future transactions instead of your actual card details.

    5. Do I need to provide consent separately for each card? 
    Yes, per the RBI guidelines, you need to provide consent to save each card separately.

    6. Which of my cards can be saved as per new RBI guidelines? 
    You can give consent to secure all credit and debit cards except Diners Club cards.

    7. My card is also used by another friend/family member’s https://www.projectxplacements.com/ account. Do they also need to save the card again as per RBI guidelines? 
    Yes, the card needs to be saved across every https://www.projectxplacements.com/account by each customer individually.

    8. Is there a limit on the number of accounts in which one card can be saved? 
    Please note that after September 30, 2022, one card can be saved as per new guidelines in a maximum of 10 https://www.projectxplacements.com/accounts. If any existing card is saved in more than 10 accounts onwards will be deleted even if the customer has given consent to save the card.

    9. What cards are impacted by the new RBI guidelines? 
    The new RBI guidelines are only applicable to debit and credit cards issued in India. There is no impact on cards issued outside of India and Bajaj Finserve EMI card (BFL card), and you can continue to save and use these cards as you do today.

    10. Will I need to give my consent for offline / in-store / transactions? 
    No, the new RBI guidelines are only applicable to online/e-commerce transactions.

    11. Do I need to pay any charges for saving my card? 
    No, there is no charge for tokenizing and saving your card.

    12. Is it mandatory to save my card(s)? 
    You can choose whether or not to save your cards. However, we recommend that you do so as it will ensure your purchase and payment experience remains as seamless as before. Cards which were not saved before September 30, 2022, have been deleted as per RBI guidelines.

Contact Us 

For any issues in utilizing our services, you may contact our helpdesk at 9560588369 or shop@projectxplacements.com
If you have any questions about Card tokenisation T&Cs, you can contact us: